Delete your account
In the app
- Open Me › Settings › Account.
- Tap Delete my account.
- Tap Delete for good. An account made with a password before November 2026 confirms with a code: tap Send the code, type the code from the e-mail we send you, then tap Delete for good.
This deletes the account and all progress stored with it, on every phone, at once.
Without the app
Send an e-mail to contact@dutchstudio.app from the address of your account, with the subject Delete my account. We delete it and reply when it is done: within a month at the latest, usually within a few days.
What is deleted, and what is kept
- Deleted: your e-mail address, your sign-in with Apple, Google or a code (and an old password, stored only as a hash), and all progress, words and settings stored with the account.
- Kept: if you bought something, the record of each purchase is kept for seven years without your account or e-mail address, because Dutch tax law requires it.
- On your phone: what the app stored on your phone stays until you delete the app.
A subscription is not cancelled by deleting your account. Cancel it first in your App Store or Google Play settings; Apple and Google take the payments.
More in the privacy statement.